Plan de mejora de la calidad y la seguridad alimentaria en la empresa Indostán

Abstract

The food industry, to ensure food quality and safety, faces challenges in the INDOSTAN company, which include the lack of clear specifications and a comprehensive system of control, compromising food security and competitiveness. The study has as objective to propose an improvement plan, seeking to ensure the production and distribution of food safe and high quality. The research was carried out between May 2023 and January 2024 and its approach is qualitative, explanatory type and inductive method; using interviews with workers and observation through a checklist to evaluate compliance with the Good Manufacturing Practices (GMP). The bibliographic information comes from scientific articles and ARCSA official pages. The results, presented in tables, indicate that the company needs clear specifications and a comprehensive control system to strengthen safety food; highlighting the deficiencies in the company in terms of compliance with standards and appropriate practices. In response to the identified deficiencies, an improvement plan was proposed focused on updating procedures, incorporating detailed specifications and the implementation of a comprehensive control system. This proposal not only seeks to comply regulations, but to strengthen consumer confidence and competitiveness, impacting positively on brand perception, purchasing decisions and customer satisfaction in food safety.