Desarrollo del capital humano en el desempeño laboral de la ferretería Ludepa.

Abstract

This research work sought to demostrate how the development of human capital has a level of influence on the work performance of a company, in this case in the LUDEPA hardware store in the city of Manta. For the study it was necessary to determine the development of human capital in the labor performance of the LUDEPA hardware store. To make this macro objective operational, it was necessary to meet four specific objectives, in the first specific objective a theoretical framework was developed as a technical support for the better understanding of the variables of the study, the second objective established the human capital development factors applied in the hardware store, the third objective identified the level of performance of the collaborators of the hardware store , and the fourth objective proposed, on the basis of recommendations, improvements for the integral development of human capital in this hardware store. The research was applied, quantitative, descriptive, field and explanatory. The design of the research was transsectal and non-experimental. The population or universe of this study consisted of the 17 collaborators (distributed between the parent company and two branches) and a general manager. As the study population was small, it was not necessary to extract a sample from that population. The data collection techniques for this research were the interview and the survey. The methods used were the biographical method and the ethnographic method. For the analysis, processing, tabbing, charting and statistical tables of the data obtained, the Excel version 2016 program was used.