GESTIÓN Y DIGITALIZACIÓN DE ARCHIVOS ADMINISTRATIVOS: CASO DE ESTUDIO DEL MINISTERIO DE TRANSPORTE Y OBRAS PÚBLICAS ZONAL 4.

Abstract

The management and digitalization of files is not simply a way of replacing physical document disorders, it is a complete system that converts documents, knowledge and evidence of the company into digital information. The present study aims to analyze the management and digitization of administrative files in the Ministry of Transport and Public Works Zonal 4; being necessary to define in depth and with criterion the exposed subject, where it is shown the importance of releasing to its employees of the slow and tedious tasks that for many years was carried out with the management of physical documents. Digitizing all this information improves the productivity and efficiency of document management processes. As a methodology, a descriptive study was applied, using the method of documentary analysis to investigate and establish the bibliography that was used in the foundation of the research. As a result, it was possible to answer the questions-problems that started this investigative process, concluding that in the Ministry of Transport and Public Works Zonal 4, technical standards such as ISO 15489, the Technical Standard of the Secretariat Administration (SNAP), Document Processing Handbook and the UNESCO Handbook, so that the information established in a physical and digital way is organized in order to obtain reliable information. The results obtained guided the design of a proposal for actions for the management and digitization of administrative archives, allowing the deposit managers, the proper management of their documentary collection.