La comunicación organizacional y su relación con la satisfacción laboral en el consorcio eléctrico zona dos norte Manabí.

Abstract

The research work sought the relationship between organizational communication with job satisfaction in the Zona Dos Norte Electric Consortium in Manabí. To this end, a general objective was designed with which to investigate organizational communication and its relationship with job satisfaction in the Zona Dos Norte Manabí Electric Consortium. To give operability to this general objective it was divided into three specific objectives, the first define the aspects that affect the organizational communication applied in the company, the second identify the level of job satisfaction of the collaborators of this organization and the third recommend solutions to the problem detected in the organizational communication of the entity. The research was quantitative, descriptive, field, documentary and explanatory. Its design was transsectal and non-experimental. The population or universe consisted of the eleven employees of the administrative area and the Company Manager, as the population was small, it was not necessary to obtain a sample to obtain the information that this case required. As data collection techniques, the interview (to the Manager of this company) and the survey (to the collaborators) were used. The methods used were biographical, ethnographic and scientific. For the analysis of the information, it was tabuled and processed, and then through the Excel version 2016 program the charts and statistical tables were developed. The results showed that this Consortium requires a business information system that allows it to have support for the basic process of capturing, transforming and communicating the information necessary for its activities and the way to improve it. Likewise, it also needs a plan of labor incentives that is studied and planned according to the needs of the company and the type of collaborators, to motivate them and have a more appropriate work environment.