Estilos de liderazgo y comportamiento organizacional en la empresa Servifrio JG del cantón Portoviejo.

Abstract

In companies and organizations in general it is essential that their human talent is committed and empowered with the activities that are developed in their workplace, where the role of the leader is transcendental, since the leadership that is applied in the direction of the collaborators is reflected in the organizational behavior for the fulfillment of the proposed goals directed mainly to the quality of the service or good offered. Therefore, the objective of this research work was to analyze the relationship between leadership styles and organizational behavior of the company "SERVIFRIO JG" in Portoviejo. The methodology applied was exploratory and descriptive, under a mixed design, in which 27 people working in the company were considered as population and sample for the application of a survey with questions evaluated with a Likert scale, which are directed to the analysis of the variables leadership styles and organizational behavior. The main results show that the leadership style that prevails according to the perception of the collaborators is transactional and three key factors of organizational behavior are identified: people and groups, structure and environment. Among the conclusions is that there is a relationship between the variables analyzed, since the leader is largely responsible for the behavior and results obtained by the human talent.