EVALUACIÓN DE LOS SERVICIOS DE INFORMACIÓN OFERTADOS POR LA BIBLIOTECA CENTRAL “DR. ALEJANDRO MUÑOZ DÁVILA” DE LA UNIVERSIDAD TÉCNICA DE MANABÍ PARA LA CARRERA DE BIBLIOTECOLOGÍA Y CIENCIAS DE LA INFORMACIÓN EN EL PERÍODO 2013-2015.

Abstract

The aim of this paper is to show its evaluation of the information services offered by the Central Library "Dr. Alejandro Muñoz Davila "of the Technical University of Manabi for the race of Library and Information Sciences in 2013-2015. In the research we have relied on international benchmarks, especially in the Latin American context that have set new standards for strengthening information services entities. The research methodology followed was descriptive, making use of the method of document analysis for the respective search information and historical and logical in exposing criteria authors. Also, a group open interview was applied to students who make up the student scientific circles in the race following an intentional sampling. Similarly, it was considered administer the questionnaire LibQUAL + to these students. The results point to the increase of the collection of books and databases of visibility. Also it required to place on the page library databases, information resources and documentary sources of open access that allow search and retrieval of information in the aforementioned subjects, as there always offers have responded to the information requested. As conclusions up to the need to design a menu of services for the institution to allow appropriately structured and organized offers in all areas of knowledge.