Análisis de responsabilidad social en constructora Ukkari S.A y su efecto en la gestión de operaciones del cantón Portoviejo

Abstract

This research was carried out mainly to determine the level of “Analysis of Social Responsibility in Constructora Ukkari S.A and its effect on the management of operations in the Canton Portoviejo”. This due to the great importance that Corporate Social Responsibility has taken in organizations. The investigation brought us closer to the reality of how the construction company Ukkari S.A. is working. In the city of Portoviejo. Finally, for the fulfillment of the objectives, we collect information through a survey directed to the technical staff, operational personnel and office personnel and the interview to gather the criteria of the manager of the company of the Ukkari

construction company of the city of Portoviejo under study, and then make a cross- section of information highlighting the level of declared social responsibility that each

one has. And thus be able to develop a proposal to improve the management of operations of the Ukkari construction company framed in social responsibility. The main results obtained in the survey of the company's personnel highlighted that 57% of the personnel stated that the company always applies Corporate Social Responsibility activities, while 43% stated that it is sometimes applied. Therefore, it is concluded that social responsibility stands out in the company, so it is proposed to establish strategies that provide an improvement in the management of the company's operations with respect to social responsibility.