SISTEMA DE GESTIÓN DOCUMENTAL PARA EL ÁREA DE TUBERCULOSIS, HOSPITAL DE ESPECIALIDADES DE PORTOVIEJO

Abstract

A document management system allows the medical, administrative, and technical staff of the hospital to achieve efficient results in the functions and services provided by the institution for diagnosis. The objective of this project is to develop Standardized Operating Procedures, as technical instructions in document management for the tuberculosis area of the Portoviejo Specialty Hospital. The methodology used is descriptive, observational, not experimental. For this, instruments such as open interviews, SWOT strategies, and bibliographic review of current documents, leaders and standards based on the tuberculosis laboratory were used in all phases. A situational analysis was carried out to determine the needs of the area and the proposed SOPs for the documentary system were elaborated, the development of these documents was framed in 3 phases of processes. It starts from the request of the test to the delivery of results. In the pre-analytical phase, 3 SOPs were carried out, in the analytical phase 11 SOPs, and in the post-analytical phase 5 SOPs were elaborated. The document management proposal for the tuberculosis diagnosis area was presented to the authorities of the Clinical Laboratory. A part of the document management was contributed to contribute to the established needs of the tuberculosis area. These were based on technical standards from national and international organizations; such as the National Institute of Public Health and Research (INSPI), the Pan American Health Organization (PAHO) / World Health Organization (WHO) and the International Union Against Tuberculosis and Respiratory Diseases (LA UNION)