VALORACIÓN DE LA HUMANIZACIÓN DEL CUIDADO ENFERMERO SEGÚN PERCEPCIÓN DE PACIENTES CON COVID-19, HOSPITAL GENERAL DE CHONE

Abstract

The humanization of care refers to the comprehensive approach to each patient where biological, psychological, social and behavioral dimensions interact. Non-experimental descriptive research was carried out in order to assess the humanization of nursing care, according to the perception of patients with COVID-19 who were admitted to the General Hospital of Chone during the months of January to April 2021. From a universe of 149 patients were selected, through simple random sampling, 35%, represented by 53 patients, to whom a survey was applied to collect sociodemographic information and the instrument "Perception of Behaviors of Humanized Nursing Care to assess the humanization of care. The results show that the predominant age is between 46 and 60 years (64.1%), 74% female. 62.2% remained hospitalized for more than 10 days, 54.7% have secondary school level and 33.9% primary, 67.9% consider that the humanization of care in the category of nursing work qualities is regular, 54.7% that the category open to nurse-patient communication is bad and 43.3% that it is regular, in the category provision for care, 73.5% consider it regular as well as the general perception of care. It is concluded that the application of the instrument of Perception of Behaviors of Humanized Nursing Care (PCHE) allowed to identify that there is a regular perception of these patients in relation to the care provided by the nursing staff o that hospital.